Casa Culmet Arosa
Casa Culmet Arosa respects your privacy. This Privacy Policy explains which personal data may be processed when you visit the website, send an enquiry or make a booking request.
The website is operated for a single holiday apartment. We do not sell personal data and only process data that is necessary for website operation, communication, booking administration, guest preparation or legal obligations.
2. Responsible Party
Responsible for data processing:
Zumstein Communications GmbH
Wätterweidweg 8
7050 Arosa, Switzerland
Email: contact@zumsteincom.com
Commercial register / UID: CHE-332.576.553
3. Data Processed on this Website
3.1 Technical Website Operation
This website is created and operated using Lovable. The domain is managed through GoDaddy. When someone visits the website, Lovable, GoDaddy and/or their technical service providers may automatically process limited technical data that is necessary to display the website securely and reliably.
This may include technical information such as IP address, browser type, device information, date and time of access, pages requested and technical status information. Zumstein Communications GmbH does not actively collect or review this information for marketing purposes. It is processed for website operation, security, troubleshooting and performance.
3.2 Contact Forms and Booking Enquiries
If you contact us by email, contact form or booking enquiry form, we process the information you provide voluntarily, such as:
- Name
- Email address
- Telephone number, if provided
- Preferred arrival and departure dates
- Number of guests
- Message content and booking preferences
This information is used to respond to your enquiry, check availability, prepare an offer, manage a booking request and communicate with you before, during and after your stay.
3.3 Confirmed Bookings
If a booking is confirmed, we may process additional information required for the rental relationship, guest communication, payment administration, check-in arrangements, cleaning coordination, guest registration and any applicable municipal or tourism-related obligations.
4. Website Tools Currently Used
At the time of publication, the website uses Google Maps and an Outlook calendar sync. Google Maps may process technical data when the map is loaded or used. The Outlook calendar sync may process availability and booking-related information necessary to manage calendar availability.
The website currently does not use analytics tools, newsletter tools, online payment tools or Airbnb integration. If such tools are added later, this Privacy Policy and any cookie notice will be updated accordingly.
5. Cookies
The website may use technically necessary cookies or similar technologies required for website functionality. If optional cookies or additional tracking tools are activated later, visitors should be informed through an appropriate cookie notice or cookie banner.
You can usually disable cookies in your browser settings. Some website functions may then be limited.
6. Third-Party Links and Embedded Content
The website may contain links to external platforms, such as Arosa tourism websites, social media profiles or local service providers. If you click such links or interact with embedded content, the privacy policies of the relevant third-party providers apply.
7. Data Sharing
Personal data is only shared where necessary for the rental, website operation or legal obligations. This may include sharing limited information with:
- Website, domain, hosting or technical service providers such as Lovable and GoDaddy
- Microsoft/Outlook calendar services, if calendar sync is used
- Cleaning or property service providers, only where necessary for guest preparation
- Tourism, tax or public authorities, where legally required
Only the data necessary for the relevant purpose is shared.
8. Data Transfers Abroad
Some technical service providers may process data outside Switzerland. Where required, reasonable measures are taken to ensure an appropriate level of data protection.
9. Data Retention
Personal data is retained only for as long as necessary to respond to enquiries, manage bookings, fulfil contractual or legal obligations, resolve questions or enforce agreements. Once it is no longer needed, it is deleted or anonymised where appropriate.
10. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
11. Your Rights
Subject to applicable law, you may request information about your personal data, correction of inaccurate data, deletion of data where legally permissible, or restriction of certain processing. Requests may be sent to the contact details above.
12. Changes and Contact
This Privacy Policy may be updated if the website, booking process, tools or legal requirements change. The latest version published on the website applies.
For questions about data protection, please contact: Zumstein Communications GmbH, contact@zumsteincom.com.